Support us Volunteer volunteer Victoria Tunnel guide The Ouseburn Trust have managed the Victoria Tunnel since 2010. We run seven public tours a week as well as private tours, school visits and special events. It is a very popular visitor attraction largely due to our team of wonderful volunteer guides. Our volunteer guides Meet and welcome visitors (15 per tour), check booking list and take any payments on the day. Lead the tour to the Tunnel, 700m through the Tunnel and back to the entrance, explaining the history and heritage of the Victoria Tunnel and making a tour of it a wonderful fulfilling experience. Monitor and observe the health and safety requirements of the tour. Volunteers will need: Passion for heritage and history of the North East Experience of working with people Excellent communication and organisational skills The enthusiasm and the ability to work as part of a team. Access to email and mobile phone text for tour planning. Training provided Volunteers undergo a comprehensive induction and training programme, and are given full support by the existing current team of Volunteer Guides. A volunteer handbook is provided and half-day first aid courses are arranged. There is a probationary period of at least 3 months but can be longer depending on the volunteer’s requirements. Time required Guides volunteer usually for three hours at a time. Tours usually last 2 hours and run weekdays, evenings and weekends. Guides can lead tours regularly or occasionally, and willingness to step in at short notice is very much appreciated.