Our office is open 9am-5pm Monday-Friday

For general enquiries

Telephone   0191 261 6596

Email       [email protected]

Visit          53 Lime Street, Ouseburn Valley, Newcastle upon Tyne NE1 2PQ

For all enquiries about Victoria Tunnel Tours

Telephone   0191 230 4210

Mobile        0751 880 2832 (for urgent enquiries out of office hours)

Email         [email protected]

Visit           53 or 55 Lime Street, Ouseburn Valley, Newcastle upon Tyne NE1 2PQ

Our office is directly opposite Seven Stories, near Ouseburn Farm, Stepney Bank Stables, The Cluny and The Ship.


There is meter parking on Lime Street and in the Ouseburn Central Car Park on Foundry Lane - it is 40p per hour with a maximum stay of 40p per hour

The Ouseburn South Car Park (next to The Cycle Hub on the Quayside) is still free.  

There is a charged car park under the Arches of Byker Bridge, on the corner of Lime Street and Stepney Bank. Charges are £1 for the first hour, then 80p an hour with a maximum stay of four hours. The meter accepts payment by debit or credit card only.

By Bus from/to Town Centre & Byker

Services 1, 12, 22, 39, 40, 62 and 63 will take you to the Bus Stop outside or opposite St. Dominic's Priory on New Bridge Street walk a few steps down Crawhall Road, then turn down Stepney Bank next to The Tanners Arms. Find out more details of bus services at journeyplanner

The yellow Quaylink bus, Q3, from Newcastle city Centre (Haymarket Bus Station and Market Street)  will drop you off on City Road (Just after East Quayside Sandgate stop in the timetable). Turn left along Cut Bank, then left again on Lime St and our office is opposite Seven Stories. Here's a link to the Q3 timetable

By Metro

The nearest Metro station is Manors. Get off here and it's a 10 - 15 minute walk along New Bridge Street to The Tanners Arms, then down Stepney Bank, bear right onto Lime Street until you reach our office.