What to expect when you attend  

Technology requirements

You can join the event using a smartphone, tablet/iPad or laptop/computer. We recommend you join us via computer, however you can use whatever type of device you have access to. Your device will need to be connected to the internet throughout - a stronger internet connection is likely to improve your experience. Here are some simple connectivity tips:

  • If you’re using wifi, try to sit close to the router
  • If you’re using a laptop or computer and have an ethernet cable, use it
  • Close all other windows/tabs/apps whilst engaging with the event

Our events are hosted through Demio, an online event platform. Here’s everything you need to know about Demio:

  • You will receive a link to access the event and receive reminders 24 hours before the event is scheduled to start and one hour before the start time.
    • Click the access link when you’re ready to join – like any standard event, please be on time.
    • You do not need to download any additional software to access the event. Demio will run the whole session through a web browser.
    • The platform supports the following browsers: Chrome, Firefox, Safari and Microsoft Edge.

Click here to watch a demo of how to join an event

How will it work?

Your camera or microphone audio will not be shared as an attendee. You may be asked to test your camera and mic if you log on with a computer, but don’t worry. We won’t switch these on (unless specified prior to the event).

You can communicate with the event’s presenter(s) and moderator(s), as well as other attendees, through a chatbox. You'll also be able to interact with polls and handouts which we may send throughout the session.

What if something goes wrong?

If your internet browser crashes during the sessions, click the joining link you received in your confirmation emails. This will enable you to return to the session.

If you have any issues which impact your experience during the event, please get in touch and we’ll endeavour to resolve this. If you have any questions about accessing one of our online events, please contact our Marketing & Communications Officer ([email protected]).

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